FluidicIQ enables energy storage to reach its full potential by not only capturing real-time battery performance but also energy system performance data that facilitates a better understanding of how the system is providing value and solving key business problems. The process of maintaining stationary energy storage systems has historically been done with a reactionary “fix on failure” (FOF) approach. Conventional battery systems do not have the capability of auto-detecting an issue with a single cell, let alone an impending anomaly within the system or shifting load requirements that can provide insight into a growing capacity need. From our central Network Operation Centers, Fluidic technical support teams actively monitor every system deployed worldwide 24-7, perform routine maintenance checks, analyze system performance, and can even provide control commands to an energy storage system from their desks to help an operator avoid the expense of sending a technician to a remote location.
Through a dedicated website, FluidicIQ provides Full Product Performance Transparency (FPPT™), which enables 24-7 access to performance data such as current status, discharge/charge and load variations, as well as fact based warranty information. Local support personnel can access this information directly by connecting into the system onsite. As part of our system analytics, monthly performance reports and service level reports are prepared and distributed to operators, along with periodic business case reviews and site power profile mapping. FluidicIQ provides a degree of system intelligence, comprehensive reporting, and business analytics that: